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Monthly Vacation Rental Policies
- Rates: Published
rates are subject to change without notice and do not include
7.5% State sales tax and 5% County tourist tax, $65.00 Registration
fee, $200 cleaning fee and other additional fees some properties
may incur.
Festival and holiday monthly rates include Christmas, New Years and Fantasy
Festival. They are 20% higher than the High-Season rates.
- Reservation and Payment
Schedules: A deposit of 50% of the total rental (including taxes, pet
fees and any additional fees) is required upon signing the
emailed or faxed rental agreement.
- For any stays over Fantasy Fest and the Christmas/New Year Holiday period, 50% of total stay will be charged at time of booking and balance will be charged to your credit card 60 days prior to arrival. If arriving within 60 days of booking, full payment is due at time of booking and non-refundable.
- For any stay of 7 nights or longer, 50% of total stay will be charged at time of booking and balance will be charged to your credit card 30 days prior to arrival. If arriving within 30 days of booking, full payment is due at time of booking and non-refundable.
- Payment can
be made by credit card (Visa, MasterCard, Discover)
or by check. Checks must be received within 10 days
of reservation confirmation and will not be accepted 60 days
prior to scheduled
arrival date.
Balance is due within 60 days of arrival.
- Security/Damage Deposit: A
security deposit of $1,500 is due upon check-in. The security deposit will be in the form of a hold on your credit card and will be released after our Executive Housekeeper does a walk-thru of your unit. You will be charged if damages
occur, for extraordinary cleaning and laundry, telephone
charges, pet damage, dirty dishes not loaded into dishwasher,
garbage not disposed of properly in outdoor container and
furniture not left in the original location.
- Cleaning Fee: A
cleaning fee of $200 is due with your initial deposit.
- Returned Checks: A
$75 check fee will be charged if a check is returned to us
by the bank for insufficient funds.
- Cancellations: Cancellations
must be made in writing to Key West Vacation Rentals, 1075
Duval Street, Suite C-19, Key West, FL 33040. Cancellation:
Full refund, less $30 handling fee upon 30 days notice. Reservations
for Special Events and Major Holidays require 60 days notice,
less $200 handling fee. If cancellation occurs within the 30
or 60 day cancellation period, whichever applies, the deposit
is non-refundable.
- Hurricane Cancellation Policy -
Effective June 1 to Nov. 30:
We do not refund for inclement weather or other circumstances beyond our control.
We strongly encourage the purchase of Travel Insurance to protect your vacation
investment!
 Please
note that we do not sell Travel Insurance, but provide a link on this website
to Travel
Guard International, one of the most reputable and comprehensive providers
in the travel industry.
- Pets: Pets
are allowed in certain units and do incur an additional $200
charge per pet for the month. There is a maximum weight and
number of pets per reservation. Please inquire about specifics
when making reservation.
We have a crate available for your use ($5 per day) if you choose not to bring
one with you.
- Smoking: Smoking
is allowed outside only and ashtrays are provided. If you
do choose to smoke inside, an additional cleaning fee of
$250 will be charged.
- Guest Responsibilities: The
rental agreement specifies the number of adults and children
allowed to stay as guests in the unit. If a number greater
than the agreed upon number and ages occurs, you will be
asked to leave with no refund.
- A guest signing the rental agreement
assumes all responsibility for the actions and behavior
of all guests and agrees to follow the rules of the property
posted therein.
- Our properties are in residential
neighborhoods and are unsuitable for loud parties, events
or entertaining groups. If behavior or noise results in
a noise complaint or any violation set forth by the City
of Key West laws and ordinances, or any other violation
of the rental agreement, you will be asked to leave with
no refunds given.
- Spring breakers are not
allowed in any of our properties. Occupants under the age of 25 must
be accompanied by a parent, guardian or a family group.
If it is discovered that occupants are under the age of
25 and not accompanied by any of the above, you will be
asked to leave with no refund.
- If guests lock themselves out of
their unit and the office staff is called to open the unit,
a $100 charge will be imposed.
If keys are lost, there will be a $50 charge for each key.
If personal property is left behind and it is necessary for the items to
be returned, a $25 fee, in addition to the cost of the postage and containers,
will be assessed.
- Each unit will have all of the linens,
cooking utensils and initial consumables provided (toilet
paper, paper towels, plastic wrap, aluminum foil, zip-lock
bags, coffee filters, salt/pepper, dishwashing detergent,
laundry detergent, fabric softener and propane gas for
the grill). You are required to replenish this supply upon
your departure or it will be deducted from your deposit.
- Parking: Parking
is extremely difficult to find in old town and most spots
require a residential permit. If you do need to arrive
with an auto, you will probably find it convenient to park
at the Park and Ride (approximately $95 for the month)
and bicycle or walk around our island.
- Concierge: Our office staff is always eager and available to set up
any
type of water, land or air excursions for you, either in
advance or upon your arrival. We will also be happy to
give you recommendations for restaurants and other activities
on our island.
Babysitters are available with advance notification and are certified thru
our local hospital.
We can have food, drinks and other items in your unit for your arrival. You
can either email or fax us a list with specifics, there is a $25 plus 10%
of the total purchases fee added to your charges for this service.
- Check In: Please
print your confirmation letter and map to our office and
bring them with you.
Call or email us at least one day prior to your arrival to confirm your arrival
time and method. If you are coming by cab, leave luggage in cab, come in
and register, obtain keys and receive directions to your unit. The cab will
wait for you to accomplish this before taking you to your unit.
Units will be ready for check in at 3 p.m. If you are arriving before
that time and arrived by cab, you can store your luggage in our office
and enjoy
the use of our pools or stroll Duval St. (our office is ½ block off
Duval) until the unit is ready.
- Check Out: Please
contact us by phone the day before your departure to arrange
for a walk-thru on the day of your departure.
A departure time of 11 a.m. is required on the day of your departure.
- Office
Location and Hours: Our
check-in office is located at 1075 Duval Street, Suite
C-19. Turn left on Simonton off Truman at the Moped Rental
and Duffy's Restaurant.
Go 1/2 block and turn right into Duval Square (under the giant arch). Our
office is located mid-way down the parking lot next to Blossom's Florist.
Our office is open from 9 a.m. to 6 p.m. daily
If checking in
later than 6 p.m., please advise us of your arrival
time and we will have 2 keys and directions in an envelope
in the lock box located next to our office door. The
code to the late night check in box is included in
your confirmation letter so please bring it with you.
If you forgot to bring your letter, there is a red
emergency phone next to the office door for the code.
Please come by the office the next day to register,
obtain extra keys, maps, concierge information, etc.
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