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Monthly Vacation Rental Policies
- A guest signing the rental agreement
assumes all responsibility for the actions and behavior
of all guests and agrees to follow the rules of the property
posted therein.
- Our properties are in residential
neighborhoods and are unsuitable for loud parties, events
or entertaining groups. If behavior or noise results in
a noise complaint or any violation set forth by the City
of Key West laws and ordinances, or any other violation
of the rental agreement, you will be asked to leave with
no refunds given.
- Spring breakers are not
allowed in any of our properties. Occupants under the age of 25 must
be accompanied by a parent, guardian or a family group.
If it is discovered that occupants are under the age of
25 and not accompanied by any of the above, you will be
asked to leave with no refund.
- If guests lock themselves out of
their unit and the office staff is called to open the unit,
a $100 charge will be imposed.
If keys are lost, there will be a $50 charge for each key.
If personal property is left behind and it is necessary for the items to
be returned, a $25 fee, in addition to the cost of the postage and containers,
will be assessed.
- Each unit will have all of the linens,
cooking utensils and initial consumables provided (toilet
paper, paper towels, plastic wrap, aluminum foil, zip-lock
bags, coffee filters, salt/pepper, dishwashing detergent,
laundry detergent, fabric softener and propane gas for
the grill). You are required to replenish this supply upon
your departure or it will be deducted from your deposit.
- Parking: Parking
is extremely difficult to find in old town and most spots
require a residential permit. If you do need to arrive
with an auto, you will probably find it convenient to park
at the Park and Ride (approximately $95 for the month)
and bicycle or walk around our island.
- Concierge: Our office staff is always eager and available to set up
any
type of water, land or air excursions for you, either in
advance or upon your arrival. We will also be happy to
give you recommendations for restaurants and other activities
on our island.
Babysitters are available with advance notification and are certified thru
our local hospital.
We can have food, drinks and other items in your unit for your arrival. You
can either email or fax us a list with specifics, there is a $25 plus 10%
of the total purchases fee added to your charges for this service.
- Check In: Please
print your confirmation letter and map to our office and
bring them with you.
Call or email us at least one day prior to your arrival to confirm your arrival
time and method. If you are coming by cab, leave luggage in cab, come in
and register, obtain keys and receive directions to your unit. The cab will
wait for you to accomplish this before taking you to your unit.
Units will be ready for check in at 3 p.m. If you are arriving before
that time and arrived by cab, you can store your luggage in our office
and enjoy
the use of our pools or stroll Duval St. (our office is ½ block off
Duval) until the unit is ready.
- Check Out: Please
contact us by phone the day before your departure to arrange
for a walk-thru on the day of your departure.
A departure time of 11 a.m. is required on the day of your departure.
- Office
Location and Hours: Our
check-in office is located at 1075 Duval Street, Suite
C-19. Turn left on Simonton off Truman at the Moped Rental
and Duffy's Restaurant.
Go 1/2 block and turn right into Duval Square (under the giant arch). Our
office is located mid-way down the parking lot next to Blossom's Florist.
Our office is open from 9 a.m. to 6 p.m. daily
If checking in
later than 6 p.m., please advise us of your arrival
time and we will have 2 keys and directions in an envelope
in the lock box located next to our office door. The
code to the late night check in box is included in
your confirmation letter so please bring it with you.
If you forgot to bring your letter, there is a red
emergency phone next to the office door for the code.
Please come by the office the next day to register,
obtain extra keys, maps, concierge information, etc.
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